Terms and Conditions

Last updated: February 2026

1. About Us

This website is operated by Lock Doc Ltd (“we”, “us”, “our”).

If you have any questions about these Terms, please contact us via the details provided on our website.

2. Use of This Website

By using this website, you confirm that:

  • You are at least 18 years old, or have permission from a parent or guardian
  • You will use the website lawfully and not in a way that infringes the rights of others
  • You will not misuse the website by knowingly introducing viruses or attempting unauthorised access

We reserve the right to suspend or terminate access to the website if these Terms are breached.

3. Services and Information

The information on this website is provided for general information purposes only.

While we make reasonable efforts to ensure the information is accurate and up to date, we do not guarantee that:

  • The content is error-free or complete
  • The website will always be available or uninterrupted

Details of our services, pricing, and availability may change without notice.

4. Quotes and Bookings

Any quotes provided (whether online, by phone, or by email) are subject to confirmation and may change depending on the actual work required once assessed.

We reserve the right to refuse or cancel a booking at our discretion.

5. Payment

Payment terms will be agreed at the time of booking or service.

Unless otherwise stated, payment is due immediately upon completion of work.

Late or non-payment may result in additional charges or recovery action.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is owned by or licensed to Lock Doc Ltd.

You may not copy, reproduce, or distribute any content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential losses
  • We do not accept liability for loss or damage arising from use of this website or reliance on its content

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

8. Links to Other Websites

This website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or availability of those websites.

9. Privacy

Our use of personal data is governed by our Privacy Policy, which forms part of these Terms.

10. Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will be posted on this page and will take effect immediately.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.